Shipping Policy

Thank you for shopping with us!
Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
  • Standard delivery: 3–7 business days, depending on your location.
  • Delivery to remote areas may take a little longer.
Shipping Charges
  • Shipping charges are calculated at checkout based on the delivery location.
  • Free shipping may be available on selected orders or promotional offers.
Order Tracking
  • Once your order is shipped, you will receive a tracking ID via WhatsApp, SMS, or email.
Delivery
  • Please ensure your shipping address and contact number are correct.
  • We are not responsible for delays caused by courier services, weather conditions, or incorrect address details.
Failed Delivery
  • If a delivery attempt fails due to an incorrect address or customer unavailability, re-shipping charges may apply.
Damaged or Missing Packages
  • If your package arrives damaged or items are missing, please contact us within 48 hours of delivery with photos of the package and products.
Need Help?
For any shipping-related questions, please contact us via WhatsApp or phone. We are happy to assist you.

Contact information
Phone: 9443334446
Email : smtextiles08123@gmail.com

SM Brand House

Your Satisfaction is Our Success